ConsuyOne platform for support and knowledge: that actually resolves.
Consuy is building the autonomous support engine for enterprises, connecting helpdesk and knowledge with AI that doesn’t just assist, but resolves.
The future of support isn’t more people.
We started with a simple belief: enterprise support shouldn’t cost millions and still take months to resolve what should take minutes. We’ve seen organizations struggle, spending enormous resources just to keep operations running, while tickets pile up and knowledge stays buried.
Today, Consuy helps teams resolve issues faster by connecting their helpdesk and knowledge with AI. But that’s just the starting point. We’re building toward a fully autonomous support engine where an issue comes in and Consuy resolves it end-to-end, without human intervention.
No more routing. No more searching. No more waiting. Just intelligent, instant resolution powered by your organization’s own data and knowledge.
The future of support isn’t more people. It’s AI that understands your business and acts on it.
An AI helpdesk and a knowledge base, available today.
The AI Helpdesk and Knowledge base take the first pass on front-line requests, so your team can spend its time on the ones that need a person.
Consuy takes the first pass on every request. It answers from your knowledge base and past tickets, spots known issues, and files the rest for the right team with the details filled in.
Answers common questions from your own articles, with a self-service portal where people search and ask for help. It shows where answers are missing, so your team knows what to write next.
The principles behind everything we ship.
Every feature earns its place by removing real work from your queue: conversational support, triage, spotting known issues, and routing.
Practical AI that solves real problems, not buzzwords. Each capability is built to deliver measurable impact on resolution time and load.
When something genuinely needs a person, Consuy hands off to the right team with full context attached, never a cold transfer.
Build your support on Consuy.
See how the AI helpdesk handles your front line, on your own knowledge base.