Pricing

Pricing, built around your service desk.

Every support team is different: team size, ticket volume, the help you want from us. So we price Consuy to yours, not to a one-size-fits-all table.

Custom plan

Let’s build your plan.

Tell us about your service desk and we’ll put together pricing that fits your team size, request volume and the support you need. Every plan includes the AI helpdesk, knowledge base and self-service portal.

Included in every plan
AI Helpdesk: conversational supportLiving knowledge baseAutomatic triage, priority & routingSelf-service portal for employeesStatus emails when a ticket changesHand-off to your team with the full conversationSettings for what Consuy does on its own
How pricing works

What shapes your price.

No hidden formula. Here’s exactly what a quote is built from, so you know what you’re paying for.

Your team & volume

Sized to your service desk and the requests you handle, so you pay in proportion to the work.

Support & SLAs

The response targets and level of hands-on support you need, from self-serve to a named contact and an SLA.

Channels & rollout

How you put Consuy in front of employees (a self-service portal where they raise and resolve requests) and the work to go live.

Questions, answered.

Why don’t you list prices?

Because support teams vary too much for a one-size table: team size, request volume, support needs and rollout all differ. We price to yours so you’re never paying for tiers you don’t need.

What’s included in every plan?

The AI helpdesk, the knowledge base and the self-service portal. Your quote covers your team size, request volume, the support you want from us and the work to go live.

Can we see it before we decide?

Yes. We’ll walk you through Consuy using your own knowledge base and a few real requests from your queue, and answer your questions along the way.

How do you keep it safe?

You decide what Consuy does on its own, like filing tickets, and what waits for your team. It won’t tell people to change system settings or run commands, and anyone can ask for a person at any point.

Get pricing for your service desk.

A 30-minute walkthrough on your own knowledge base and a real support conversation, plus a quote built for your setup.