ConsuyFind answers, fast.
Browse the most common questions about getting started, plans, and your data, or reach out to our team and we’ll help you directly.
Everything you need to know.
Quick answers to the questions we hear most. Still stuck? We’re one message away.
Getting started
Talk to us first. Send a quick note from the Get a demo page and we’ll reach out, usually within a day. We learn how your team works, then set up your workspace with you: you bring your articles, teams and categories, and we help with the rest.
Plans & billing
Every plan is custom, based on your team size, request volume, support needs and rollout. If your needs change, tell us and we’ll adjust your plan with you before anything changes.
Security & data
Each organization gets its own database, and Consuy’s assistant only sees the tickets and articles the person asking is allowed to see. Your content is used to answer your own requests, not to train shared AI models. You decide what Consuy does on its own, like filing tickets, and anyone can ask for a person at any point.
Have a question?
Reach out to our team and we’ll get back to you as soon as possible.
Still need a hand?
Talk to us and we’ll walk you through Consuy on your own setup.