Pricing

Pricing, built around your service desk.

Every IT operation is different: team size, ticket volume, the tools you run, the modules you need. So we price Consuy to yours, not to a one-size-fits-all table.

Custom plan

Let’s build your plan.

Tell us about your service desk and we’ll put together pricing that maps to your size, volume, and the modules you want, starting with the AI helpdesk and knowledge base that are live today.

Included in every plan
AI Helpdesk: conversational supportLiving knowledge baseAutomatic triage, priority & routingSelf-service portal for employeesProactive status updatesHuman hand-off with full contextLogged, attributable & reversible actions
How pricing works

What shapes your price.

No hidden formula. Here’s exactly what a quote is built from, so you know what you’re paying for.

Your team & volume

Sized to your service desk and the requests you handle, so you pay in proportion to the work.

Support & SLAs

The response targets and level of hands-on support you need, from self-serve to a named contact and an SLA.

Channels & rollout

How you put Consuy in front of employees (a self-service portal where they raise and resolve requests) and the work to go live.

The modules you need

Start with the helpdesk and knowledge base that are live today; add ITSM, asset management, and more as they roll out.

Questions, answered.

Why don’t you list prices?

Because IT environments vary too much for a one-size table: team size, volume, channels, and modules all differ. We price to yours so you’re never paying for tiers you don’t need.

Can we start small?

Yes. Most teams start with the AI helpdesk and knowledge base that are live today, then add modules like ITSM as they roll out. Your plan grows with you.

Does the price change as we add modules?

Yes. You start with the helpdesk and knowledge base, and we adjust pricing when you add modules like ITSM, always laid out clearly before anything changes.

How do you keep it safe?

You decide what runs automatically and what waits for a person. Every action Consuy takes is logged, attributable, and reversible.

Get pricing for your service desk.

A 30-minute walkthrough on your own knowledge base and a real support conversation, plus a quote built for your setup.